Shipping policy
SHIPPING POLICY
For orders that are cancelled after dispatch and while in transit, or rejected Rs.100 shipping costs will be charged. For pre-paid orders, the same will be deducted during the refund process.
All purchases are shipped from our warehouse in Kolkata,West Bengal by reputed courier agencies. Please allow the following number of days from receipt of your order
7-10 business days for domestic delivery pan India.
10-15 business days for J&K,North East, Andaman & Nicobar, and Lakshadweep.
Order will be dispatched between 0900 hrs – 2000 hrs IST Monday to Saturday.
- Enjoy FREE shipping on all orders.
- COD is available on orders above Rs. 499/-
- COD is not available for the Miniature category.
Frescia is not responsible for damage after delivery.
All claims for shortages or damages must be reported to customer service on the day of delivery.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
Returns are easy. Contact us to initiate a return. In case you wish to know our replacement and refund policy, please email us at support@myfrescia.com